PRIVACY POLICY

NikoKnowBets

Operated by Still Dreaming LLC

Effective Date: November 1, 2025

Last Updated: November 1, 2025

1. INTRODUCTION

Still Dreaming LLC, a Pennsylvania limited liability company, d/b/a NikoKnowBets (“Company,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://nikoknowsbets.com/ and use our sports betting prediction and pick services (collectively, the “Services”).

Please read this Privacy Policy carefully. By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our Services.

This Privacy Policy is governed by the laws of the Commonwealth of Pennsylvania.

2. OUR COMMITMENT: WE DO NOT SELL YOUR INFORMATION

Still Dreaming LLC does NOT sell, rent, trade, or otherwise transfer your personal information to third parties for monetary or other valuable consideration. We have never sold your personal information, and we have no plans to do so in the future.

3. INFORMATION WE COLLECT

We collect information that you provide directly to us, information we obtain automatically when you use our Services, and information from third-party sources. The types of information we may collect include:

3.1 Personal Information You Provide

When you register for an account, purchase a subscription, or contact us, we may collect:

Contact Information: Name, email address, phone number, and mailing address
Account Credentials: Username, password, and security questions
Payment Information: Credit card details, billing address, and payment method information (processed securely through our payment processor)
Demographic Information: Age, date of birth (for age verification purposes), and location
Communication Data: Information you provide when contacting customer support or communicating with us
Preferences: Sports preferences, notification settings, and subscription choices

3.2 Information Collected Automatically

When you access or use our Services, we automatically collect certain information, including:

Device Information: IP address, browser type, operating system, device type, and unique device identifiers
Usage Information: Pages viewed, links clicked, time spent on pages, access times, and referring website addresses
Location Data: General geographic location based on IP address
Cookies and Tracking Technologies: Information collected through cookies, web beacons, and similar technologies (see Section 9 for details)

3.3 Information from Third-Party Sources

We may receive information about you from third parties, including:

Payment processors who provide transaction confirmation and fraud prevention data
Analytics providers who help us understand how users interact with our Services
Publicly available sources for verification purposes

4. HOW WE USE YOUR INFORMATION

We use the information we collect for the following purposes:

4.1 To Provide and Maintain Our Services

Create and manage your account
Process subscriptions and payments
Deliver sports betting predictions, picks, and analysis
Provide customer support and respond to inquiries
Send service-related communications (confirmations, technical notices, updates)

4.2 To Improve and Personalize Our Services

Analyze usage patterns and trends
Customize content and recommendations based on your preferences
Conduct research and development
Improve our website functionality and user experience

4.3 For Marketing and Communications

Send promotional emails about new services, special offers, and updates (with your consent)
Send newsletters and sports-related content you may find valuable
Notify you about changes to our Services or policies

You can opt out of marketing communications at any time using the unsubscribe link in our emails or by contacting us directly.

4.4 For Security and Legal Compliance

Verify your identity and age to comply with legal requirements
Detect, prevent, and address fraud, security breaches, or technical issues
Enforce our Terms of Service and other agreements
Comply with legal obligations, court orders, or government requests
Protect the rights, property, and safety of NikoKnowBets, our users, and the public

5. LEGAL BASIS FOR PROCESSING (EEA/UK USERS)

If you are located in the European Economic Area (EEA) or United Kingdom, we process your personal information based on the following legal grounds:

Contractual Necessity: Processing necessary to perform our contract with you (providing Services you subscribed to)
Consent: Where you have given explicit consent for specific processing activities (e.g., marketing communications)
Legitimate Interests: Processing necessary for our legitimate business interests (e.g., fraud prevention, improving Services) that do not override your rights
Legal Compliance: Processing necessary to comply with legal obligations

6. HOW WE SHARE YOUR INFORMATION

We do NOT sell your personal information to third parties. However, we may share your information in the following limited circumstances:

6.1 Third-Party Service Providers

To operate our business and provide Services to you, we use third-party service providers who may have access to your information. These service providers include:

Payment Processors: We use Stripe and potentially other payment processors to securely process transactions. When you make a purchase, your payment information is transmitted directly to and processed by these third-party payment processors in accordance with their own privacy policies and industry standards (PCI-DSS compliance). We do not store your complete credit card information on our servers.
Cloud Service Providers: Companies that host our servers, databases, and infrastructure
Email Service Providers: Companies that help us send emails and manage communications
Analytics Providers: Companies that help us understand how users interact with our Services
Customer Support Tools: Companies that provide help desk and customer service platforms
Fraud Prevention Services: Companies that help us detect and prevent fraudulent activity

IMPORTANT DISCLOSURE: These third-party service providers operate under their own privacy policies and terms of service. While we request and expect that these providers use your information only for the purpose of providing services to us and not for their own independent purposes, we do not have contractual control over their data practices. We are bound by their terms of service, not the other way around.

We encourage you to review the privacy policies of our service providers:

Stripe Privacy Policy: https://stripe.com/privacy

6.2 Legal Requirements and Protection

We may disclose your information if required to do so by law or if we believe such action is necessary to:

Comply with legal obligations, court orders, subpoenas, or government requests
Enforce our Terms of Service, Privacy Policy, or other agreements
Protect the rights, property, or safety of NikoKnowBets, our users, or others
Detect, prevent, or address fraud, security issues, or technical problems
Respond to claims that content violates the rights of third parties

6.3 Business Transfers

If Still Dreaming LLC is involved in a merger, acquisition, asset sale, bankruptcy, or other business transaction, your information may be transferred as part of that transaction. We will notify you via email or prominent notice on our website before your information becomes subject to a different privacy policy.

6.4 With Your Consent

We may share your information with third parties when you explicitly consent to such sharing.

6.5 Aggregated and De-Identified Information

We may share aggregated, anonymized, or de-identified information that cannot reasonably be used to identify you. This information may be shared for research, marketing, analytics, or other purposes.

7. DATA RETENTION

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Account Information: Retained while your account is active and for a reasonable period thereafter for legal, tax, and business purposes
Transaction Records: Retained for at least 7 years to comply with financial and tax regulations
Usage Data: Typically retained for 12-24 months for analytics and service improvement
Marketing Data: Retained until you opt out or we no longer have a legitimate business need

When we no longer need your information, we will securely delete or anonymize it in accordance with our data retention schedule and applicable laws.

8. DATA SECURITY

We implement reasonable administrative, technical, and physical security measures designed to protect your information from unauthorized access, disclosure, alteration, and destruction. These measures include:

Encryption of data in transit using SSL/TLS technology
Secure storage of data on protected servers
Regular security assessments and monitoring
Limited access to personal information on a need-to-know basis
Use of PCI-DSS compliant payment processors
Employee training on data protection and privacy

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security. You are responsible for maintaining the confidentiality of your account credentials and for any activities under your account.

If we become aware of a data breach that compromises your information, we will notify you in accordance with applicable laws and take steps to mitigate the impact.

9. COOKIES AND TRACKING TECHNOLOGIES

We use cookies, web beacons, pixels, and similar tracking technologies to collect information about your browsing activities and improve your experience on our Services. A “cookie” is a small text file stored on your device.

9.1 Types of Cookies We Use

Essential Cookies: Necessary for the website to function properly (e.g., maintaining your login session)
Performance Cookies: Help us understand how visitors interact with our website by collecting anonymous usage data
Functionality Cookies: Remember your preferences and settings for a personalized experience
Marketing Cookies: Track your browsing habits to deliver targeted advertisements (only with your consent)

9.2 Third-Party Cookies

We may allow third-party service providers (such as analytics providers) to place cookies on your device for the purposes described above. These third parties have their own privacy policies governing their use of cookies.

9.3 Managing Cookies

Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies if you prefer. Options for managing cookies include:

Adjusting your browser settings to block or delete cookies
Using browser privacy modes (e.g., Incognito, Private Browsing)
Using opt-out tools provided by advertising networks

Please note: If you disable cookies, some features of our Services may not function properly, and your user experience may be impacted.

9.4 Do Not Track Signals

Some browsers have a “Do Not Track” (DNT) feature that lets you tell websites you do not want your online activities tracked. We do not currently respond to DNT signals because there is no industry standard for how to interpret them.

10. YOUR RIGHTS AND CHOICES

You have certain rights regarding your personal information, depending on your location and applicable laws. These rights may include:

10.1 Access and Portability

You have the right to request access to the personal information we hold about you and receive a copy in a structured, commonly used format.

10.2 Correction and Update

You have the right to correct inaccurate or incomplete information. You can update your account information at any time by logging into your account or contacting us.

10.3 Deletion

You have the right to request deletion of your personal information, subject to certain exceptions (e.g., when we need to retain information for legal compliance or legitimate business purposes). To request deletion, contact us at [INSERT EMAIL]. Please note that some information may remain in backup systems for a limited time.

Important: Deleting your account will permanently remove your access to our Services and cannot be undone.

10.4 Opt-Out of Marketing Communications

You can opt out of receiving promotional emails by:

Clicking the unsubscribe link in any marketing email
Updating your email preferences in your account settings
Contacting us at [email protected]

Note: Even if you opt out of marketing communications, we will still send you transactional emails related to your account and subscriptions (e.g., purchase confirmations, account notifications).

10.5 Restriction of Processing

In certain circumstances (primarily for EEA/UK users), you have the right to request that we restrict the processing of your personal information.

10.6 Object to Processing

You have the right to object to our processing of your personal information based on legitimate interests, including for direct marketing purposes.

10.7 Withdraw Consent

If we process your information based on your consent, you have the right to withdraw that consent at any time. This will not affect the lawfulness of processing before withdrawal.

10.8 Lodge a Complaint

If you are in the EEA or UK, you have the right to lodge a complaint with your local data protection authority if you believe we have violated your privacy rights.

11. CALIFORNIA PRIVACY RIGHTS (CCPA)

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA).

11.1 Right to Know

You have the right to request that we disclose what personal information we have collected, used, disclosed, and sold about you in the past 12 months.

11.2 Right to Delete

You have the right to request deletion of your personal information, subject to certain exceptions.

11.3 Right to Correct

You have the right to request correction of inaccurate personal information we maintain about you.

11.4 Right to Opt-Out of Sale or Sharing

We do NOT sell your personal information. We do NOT share your personal information for cross-context behavioral advertising.

11.5 Right to Limit Use of Sensitive Information

We do not use or disclose sensitive personal information for purposes other than those permitted under the CCPA.

11.6 Right to Non-Discrimination

We will not discriminate against you for exercising your CCPA rights, including by denying services, charging different prices, or providing different quality of service.

11.7 How to Exercise Your Rights

To exercise your California privacy rights, please contact us at:

Email: [email protected]

We will verify your identity before processing your request and respond within 45 days (with a possible 45-day extension if needed).

12. CHILDREN’S PRIVACY

Our Services are NOT intended for individuals under the age of 18 (or the legal age for sports betting in your jurisdiction, whichever is higher). We do not knowingly collect personal information from children under 18.

If we become aware that we have collected personal information from a child under 18 without parental consent, we will take steps to delete that information as quickly as possible. If you believe we may have collected information from a child, please contact us immediately at [INSERT EMAIL].

13. INTERNATIONAL DATA TRANSFERS

Your information may be transferred to, stored, and processed in the United States or other countries where our service providers operate. These countries may have data protection laws that differ from those in your country of residence.

When we transfer personal information internationally, we implement appropriate safeguards such as standard contractual clauses, adequacy decisions, or other legally recognized transfer mechanisms to protect your information in accordance with this Privacy Policy and applicable laws.

14. THIRD-PARTY WEBSITES AND SERVICES

Our Services may contain links to third-party websites, applications, or services that are not operated by us. This Privacy Policy does not apply to those third-party services. We are not responsible for the privacy practices of third parties.

We encourage you to review the privacy policies of any third-party services before providing them with your information.

15. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the “Last Updated” date at the top of this Privacy Policy.

If we make material changes that significantly affect your privacy rights, we will notify you by email (if you have provided an email address) or by posting a prominent notice on our website prior to the changes taking effect.

Your continued use of our Services after changes become effective constitutes your acceptance of the updated Privacy Policy.

16. CONTACT INFORMATION

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Still Dreaming LLC

d/b/a NikoKnowBets

3000 Village Run Rd. #260

Wexford, PA 15090

Email: [email protected]

Website: https://nikoknowsbets.com/

17. LEGAL DISCLAIMER

This Privacy Policy does not constitute legal advice. Still Dreaming LLC recommends consulting with legal counsel to ensure compliance with all applicable privacy laws and regulations, including state-specific requirements, industry regulations, and emerging privacy legislation.

BY USING OUR SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ AND UNDERSTOOD THIS PRIVACY POLICY AND AGREE TO THE COLLECTION, USE, AND DISCLOSURE OF YOUR INFORMATION AS DESCRIBED HEREIN.